100% network uptime SLAAll Intergrid services are backed by our 100% network uptime guarantee.
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Have any questions about our servers?Chat with our team online now.
Looking for a server immediately? All virtual servers are activated and online instantly.
Fast, resilient network
Our network is interconnected between 5 AU & NZ cities, with full network failover redundancy. We're built for 100% reliability.
DDoS protection & monitoring
Our network protects you from malicious attacks with automatic DDoS mitigation and detailed threat audit reports.
With 24/7 support, plus dedicated account managers, our team of hosting experts are always here to help.
100% uptime SLA
All dedicated servers are backed by our 100% network uptime SLA. That's our promise.
All servers include advanced management portal, including power controls and a KVM console. Never lose access again!
- Intergrid POP
- IP transit carrier
- Peering exchange
Our VPS network features:
- 50 Gbps DDoS mitigation, for security.
- Multiple upstream carriers, for reliability.
- National network across 5 cities.
- Automatic network failover between cities.
What type of virtualisation is used?
All Intergrid virtual servers feature KVM virtualisation.
What storage types are available?
In our Melbourne and Perth locations, all virtual servers are powered by SSDs in RAID10 arrays. Our Sydney and Auckland VPS are powered in HDDs in RAID10, and will soon be upgraded to SSDs.
How quickly are servers setup?
Servers are activated immediately once an order is placed. You can expect to be up and running within 5 minutes of placing an order!
Do you guarantee uptime?
Yes! We're so confident in the reliability of our network that we offer a 100% network Service Level Agreement (SLA) with all virtual servers. It's best to read the details here, but in short, you'll receive a credit worth 10 times the length of any outage that occurs.
How do you achieve 100% uptime?
We leverage our geographically diverse datacentres across Australia and New Zealand to build a resilient network that automatically fails over in the event of an upstream outage. Our Sydney, Melbourne, Perth and Auckland datacentres are interlinked with high-speed intercapital fibre optic cables, meaning we can re-route traffic in the event of an interruption.
What management features are included?
All VPS include a web-based management portal, which allows you to restart your VPS, access a remote KVM console, monitor resource use, install a new OS as well as install common scripts and software.
We also include an advanced security and threat system, which logs and alerts you to any malicious DDoS attacks targetting your server.
What support is included?
All services include 24/7 support from our Network Operations team, who can assist with service interruptions and network issues. Our services are self-managed, meaning that support for operating systems or software is not included as standard. However, ad-hoc management packages can be purchased for just $60 per hour, with discounts for larger projects.
I need other VPS specs. Are there other options?
Absolutely! We will gladly build customised solutions for customers with unique requirements - just chat with us for a quote.
Why are you better than your competitors?
First and foremost, we're focused on the local market - we operate one of the geographically largest hosting networks in the Asia Pacific region. This means faster connectivity to your local users. Plus, we're an Australian owned and operated company, with a dedicated local team. Unlike some of our competitors, we're not a reseller - everything purchased through Intergrid is owned and operated by Intergrid.
Do you match competitor pricing?
We'll do our best to match or beat comparable pricing from local competitors. If you've found a better price, have a chat with us and we'll work out a deal.