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Professional Services

Management plans and consulting services for your peace of mind
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Leave server management to the experts with our Professional Services

Datacentre technician looking at laptop in front of server rack

Our Professional Services are designed to simplify your business' cloud journy, letting you get back to what you do best. By adding a Professional Services package to your cloud or colocation service, our 24/7 Cloud Engineering team takes charge of monitoring and managing your servers.

VIEW MANAGEMENT PLANS

Professional Services start at just $99 per month

Network & Hardware
FREE

We manage your server's hardware and network connection


Included as standard
Security & Uptime
$99/mo
We monitor your server 24x7 and install OS patches for security
Purchase Now
OS & Applications
$199/mo
We manage common apps such as cPanel, Plesk & Apache
Purchase Now
Enterprise Security
$249/mo
We manage your applications. server security & performance
Purchase Now
Initial Setup & Deployment
System design consultation
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Hardware burn-in testing
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Operating system installation
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Onboarding support
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Managed migration
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Infrastructure & Hardware
Hardware replacements
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Hardware monitoring (24x7)
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Resource monitoring (24x7)
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Managed backups & DR
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Network & Routing
Network support (24x7)
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Routing support (24x7)
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Uptime monitoring (24x7)
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Security & Hardening
Standard DDoS protection
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Server security hardening
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Managed firewall
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Managed DDoS protection
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Server Administration
Operating system updates
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Server tuning & optimisation
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cPanel & Plesk support
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Apache/Litespeed support
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Support with custom apps
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Technical Support
24x7 ticket support (<10 min)
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24x7 telephone support
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Dedicated Account Manager
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Dedicated Support Engineer
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Included as standard
More Professional Services
Ad-hoc support
$150 / hr
$150 / hr
2 hours included
3 hours included
Custom SLAs available
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Data compliance consulting
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POA

Professional Services start at just $99 per month

Network & Hardware
FREE
We manage your server's hardware and network connection

Included as standard
Security & Uptime
$99/mo
We monitor your server 24x7 and install OS patches for security
Purchase Now
OS & Applications
$199/mo
We manage common apps such as cPanel, Plesk & Apache
Purchase Now
Enterprise Security
$249/mo
We manage your applications. server security & performance
Purchase Now

The Benefits of Professional Services

Server technician maintaining servers

If your organisation does not have system administration expertise in-house, our Professional Services packages provide pro-active monitoring along with guaranteed support when you need it.

Intergrid's Professional Services are delivered by an expert team with over 50 years of experience in the Australian cloud industry. In particular, our team consists of Red Hat Certified Engineers, AWS Certified Solutions Architects, VMware Certified Professionals and Cisco Certified Network Associates.

In addition, we offer in-house regulatory and data compliance consulting services with a specialist legal team providing support to highly regulated industries in their cloud transformation journey.

Unless a Professional Services package is purchased, all Intergrid services are 'self-managed'. This means we look after your server's hardware and its connection to the internet, but you manage all other aspects of your server environment. If you require support with your server's operating system or third party applications, we are happy to assist although an ad-hoc professional services fee of $150 per hour applies.

We have experts in over 50 operating systems

Can't see your system listed here? Chat with our team to find out how we can help with your project.
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cPanel & WHM logo
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Apache logo
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Professional Services eBook

Download our Professional Services guide

Find out more about the Intergrid team, our Professional Services expertise, and how we can help with your project
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Frequently Asked Questions

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