If your organisation does not have system administration expertise in-house, our Professional Services packages provide pro-active monitoring along with guaranteed support when you need it.
Intergrid's Professional Services are delivered by an expert team with over 50 years of experience in the Australian cloud industry. In particular, our team consists of Red Hat Certified Engineers, AWS Certified Solutions Architects, VMware Certified Professionals and Cisco Certified Network Associates.
In addition, we offer in-house regulatory and data compliance consulting services with a specialist legal team providing support to highly regulated industries in their cloud transformation journey.
Unless a Professional Services package is purchased, all Intergrid services are 'self-managed'. This means we look after your server's hardware and its connection to the internet, but you manage all other aspects of your server environment. If you require support with your server's operating system or third party applications, we are happy to assist although an ad-hoc professional services fee of $150 per hour applies.