Our instant servers have been pre-built and are ready for use immediately! When you place an order, we'll automatically install the OS, which may take up to 30 minutes. Custom servers may take up to 2 business days to be built and racked in our datacentres. You can confirm the estimated setup time by looking for the symbol when ordering.

We offer dedicated servers in Sydney (Equinix SY3/SY4), Melbourne (Equinix ME1), Perth (1 William St DC) and Auckland (Vocus Albany DC). You can view hardware availability in each location by selecting a location at the top of this page. If your desired specs aren't available, chat with us - we can make it happen!

We primarily use Supermicro hardware, as it's very reliable, modular and offers great management features. We also use HP and Dell equipment in several of our locations.

Yes! We're so confident in the reliability of our network that we offer a 100% network Service Level Agreement (SLA) with all dedicated servers. It's best to read the details here, but in short, you'll receive a credit worth 10 times the length of any outage that occurs.

We leverage our geographically diverse datacentres across Australia and New Zealand to build a resilient network that automatically fails over in the event of an upstream outage. Our Sydney, Melbourne, Perth and Auckland datacentres are interlinked with high-speed intercapital fibre optic cables, meaning we can re-route traffic in the event of an interruption.

All servers include IPMI management, which is a web portal for your server which allows you to issue power commands (start, stop, restart) directly to the power controller, as well as view a remote console (like Remote Desktop). This runs on a separate network, so is a lifesaver if you lose access to your OS. You can also mount ISO files and reinstall the OS through IPMI.

We also include an advanced security and threat system, which logs and alerts you to any malicious DDoS attacks targetting your server.

All services include 24/7 support from our Network Operations team, who can assist with service interruptions and network issues. Our services are self-managed, meaning that support for operating systems or software is not included as standard. However, ad-hoc management packages can be purchased for just $60 per hour, with discounts for larger projects.

Absolutely! We will gladly build customised servers for customers with unique requirements - just chat with us for a quote. We also offer a range of colocation packages, where you can bring your own hardware and house it securely in our datacentres on our network.

First and foremost, we're focused on the local market - we operate one of the geographically largest hosting networks in the Asia Pacific region. This means faster connectivity to your local users. Plus, we're an Australian owned and operated company, with a dedicated local team. Unlike some of our competitors, we're not a reseller - everything purchased through Intergrid is owned and operated by Intergrid.

We'll do our best to match or beat comparable pricing from local competitors. If you've found a better price, have a chat with us and we'll work out a deal.