Sydney Colocation

Most smaller colocation packages are setup within 24 hours. Half or full racks can take a little longer, but you can confirm the estimated setup time in our pricing table above by looking for the symbol. If you need colocation urgently, chat with us - we can expedite the setup process to have you up and running in less than an hour.

Absolutely! We charge $15 per month for each additional network or PDU port. For PDU ports, you can use IEC Y-splitters to avoid paying for extra ports - we can even help supply them for you.

Datacentre access is included in all colocation packages, although access is limited to occassional or emergency situations for allocations smaller than 10RU. For 10RU, or lockable racks, you'll be issued your own swipe card for 24/7 access.

Yes, and this is included for FREE with our colocation packages. If you can't make it on-site, just ship us the hardware, or we can arrange a courier pickup. We'll securely rack it to your specifications in your allocated colocation space.

The Equinix SY4 facility is staffed 24/7. Remote hands can assist with server reboots, cabling, debugging hardware and other issues requiring a physical presence in the DC. Remote hands costs $100 per 15 minutes, excluding GST. For non-emergency jobs, the Intergrid team can complete remote hands tasks for $60 per 15 minutes, if scheduled in advance during business hours.

There is no contract or minimum term for 10RU or smaller allocations. Do note that (at least) 30 days notice must be provided for cancellations, though. For half or full racks, a 12 month contract applies by default, although if you need something shorter please have a chat with our team.

Our racks are located in private suites (sometimes referred to as cages). These are like private rooms for Intergrid customers, with biometric access control separate from the rest of the facility. It adds another layer of physical security, and gives us more flexibility with custom colocation solutions.

In a word, very! Equinix SY4 has 24/7 on-site security teams, biometric fingerprint access on every access door, CCTV and ram-raid barriers. Plus, our private suite has another layer of biometric protection to enter the room, with further swipe card locks on every rack.

This is a common concern when it comes to colocation. A safe option is to check the Watt rating of your PSUs (add them up if you have multiple), then convert this to Amps at 230V. That said, it's rare for equipment to run at its maximum rating - so if you're unsure, have a chat with our team. We've crossed paths with most common server equipment so we can help with an estimate. Or, we can measure your equipment when you're on-site.

We are not a reseller. Our suites are contracted directly with Equinix, and only Intergrid customers have access to our suites. Likewise, our network is 100% operated by Intergrid.

A key advantage of colocation is the ability to interconnect with other networks in the datacentre. Intergrid can supply discounted cross connects to other networks, as well as both structured or unstructured cabling options between colocation allocations in our suites. Just chat with our team to discuss options for your project.

Yes! We can announce your own IP addresses (prefixes larger than a /24) from our network, absolutely free of charge.